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Tel: 0208 314 5552 | Fax: 0208 314 5557
 

Hilly Fields Medical Centre

172 Adelaide Avenue
Brockley
London
SE4 1JN
Telephone: 0208 314 5552
Fax: 0208 314 5557


   Hilly Fields Appointments

 


Ways to book appointments

  • By Telephone: 0208 314 5552 and select option 1
  • By this website using our Patient Access option (Ask a receptionist for a patient on-line access form which you take home and register, you will need to bring in Photo ID with you)
  • In person from 8.00am onwards

Appointment System at Hilly Fields Medical Centre

Making an appointment with a doctor or a nurse is not very easy for a lot of our patients. We have been taking on board all the suggestions and comments you have given us. The current appointment system has been developed to reflect our patients needs. As a result of this we now have early, late, advance book, book on the day, 48 hour as well as emergency appointments.

Our current system is as follows:-

  • Advance book of appointments

The majority of our appointments are book in advance and are now available on line. You can book 6 weeks, 2 weeks 1 week and 48 hrs in advance.

Our booking system releases new appointments every day so if you require a pre-bookable please book online or telephone after 11.00am

Appointments that are booked online, provide the best opportunity to secure one. You can use this service 24 hrs a day.

Please bring photographic ID to reception to enable us to register you for this service.

  • Advance booking by internet

These can be booked by logging on our online option via the main menu. You will need a special access code for this. Please ask the reception staff for this. This saves you ringing on the day. These will also be released up to 6 weeks in advance.

  • Book on the day/ Emergency appointments

On the day appointments are very limited to patients that have become sick overnight and are emergencies. Patients may still be directed to alternative service such as the Extended GP service based at Lewisham hospital main entrance via A& E Yellow Zone. These appointment are available 08.00-8.00 7 days a week and can be booked by us in advance up to 7 days.

All our receptionists will ask you the reason for your call and are trained to direct you to the correct service

If you feel that you need to see a Doctor for your medical problem which is urgent, you can ask for an emergency appointment.

 

We will endeavour to see all patients presenting with an urgent problem.


Comments and Suggestions

If you have any comments or suggestions as to how we can improve on the above system, please write to or speak to the practice manager.


 

 
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Practice News

MacMillan Day
We had a great MacMillan coffee morning and raised £423.10
Read more…
End of HV Walk-in Clinic
From 30th October Health Visitor Walk-in service unavailable
Read more…
Change to Online prescriptions
The online prescription form will no longer be in use from 1st July 2016
Read more…
PPG walking clubs
The Patient Participation Group would like to inform you of FREE walking Clubs With Lewish…
Read more…
BBC Health RRS Feed
The latest stories from the Health section of the BBC News web site.
Read more…
 
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Practice Leafet

 
 
 

Useful Health Links

Information regarding Care Quality CommissionDepartment of Health websiteBe the first to know what is happening at Hilly Fields Medical Centre  by simply giving us the thumbs up!Patient.co.uk
 
 
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