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Tel: 0208 314 5552 | Fax: 0208 314 5557
 

Hilly Fields Medical Centre

172 Adelaide Avenue
Brockley
London
SE4 1JN
Telephone: 0208 314 5552
Fax: 0208 314 5557

Patient's Responsibilities

 

  • If you make an appointment you are responsible for keeping it or giving sufficient notice of cancellation to enable another patient to use that time.
  • Our appointments are for ten minutes and intended for one person only. Please ask if you require longer or more than one person will be attending.
  • Please be punctual for appointments. Your lateness will delay other patients, Doctors and yourself.
  • A Doctor can see more patients in Surgery than doing home visits. Only ask for a home visit if the patient is too ill or infirm to come to the Surgery.
  • Night visits are strictly for genuine emergencies that will not wait until the next morning Surgery. Please remember that the Doctor who you call out has been working all day and will be working the following day.
  • You are responsible for the behaviour of your children. For their safety please keep them under control when visiting the Surgery.
  • Help us to keep our records up to date by advising us of any changes in your circumstances.
  • Ultimately you are responsible for your own health and we invite you to work with us to keep you in good health.
  • This publication contains guidelines on the treatment of minor conditions.
  • Zero Tolerance.
  • Zero tolerance means that any form of intimidation and/or violence, verbal and physical against staff  working in the NHS is not tolerated.


Staff working in the NHS do so to care for others. They do not go to work to be victims of violence and verbal abuse. Violence and abuse against staff working in the NHS is a crime and the PCT will work with the police to prevent it.



 

 
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Practice News

MacMillan Day
We had a great MacMillan coffee morning and raised £423.10
Read more…
End of HV Walk-in Clinic
From 30th October Health Visitor Walk-in service unavailable
Read more…
Change to Online prescriptions
The online prescription form will no longer be in use from 1st July 2016
Read more…
PPG walking clubs
The Patient Participation Group would like to inform you of FREE walking Clubs With Lewish…
Read more…
BBC Health RRS Feed
The latest stories from the Health section of the BBC News web site.
Read more…
 
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Practice Leafet

 
 
 

Useful Health Links

Department of Health websitePatient.co.ukBe the first to know what is happening at Hilly Fields Medical Centre  by simply giving us the thumbs up!NHS Choices offers informative videos, articles and health related resources
 
 
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